Six things your next
rosacea client will sayAnd how to answer each one with confidence.
A rosacea client decides in the first consultation whether to trust you, and it comes down to your answers. This guide follows one client through six real moments, from the diagnosis she arrives with to the plan she asks for at the end.
For each one: what goes through your head, what you might say, what you could say instead, and the one process behind every flare. Built on the JANORÀ 5R Rosacea Framework™.
Six moments, and what to say in each.
- “I have been diagnosed with type 1 rosacea” - the label, and what a subtype does not tell you
- “The sensitive-skin products stung a little” - the products, and what stinging actually means
- “I was told exfoliation is normal” - exfoliation, and when a skin is ready for it
- “The facials calmed it, then it flared again” - the calm that did not last
- “I have cut out everything and it still flares” - the triggers, and the threshold behind them
- “I just want a plan that works” - the plan, built on what the skin can take
Written for qualified skin professionals - beauty therapists, facialists, skin therapists and estheticians of all levels. The rest of the framework is taught in Rosacea Mastery Programme.
Read it tonight.
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For qualified skin professionals.